Check their credentials. In Texas, licenses aren’t required for roofing companies. Make sure you find a roofer who is licensed, insured, and bonded. Ask for references. How long have they been in business? Roofing companies that are multi-generational have built a good track record and have been in business this long for good reason.
Get proposals from at least three different roofers. Pay attention to what services each roofer offers, how they plan to repair or replace your roof, and what they recommend. Ask questions and use this information to make an informed decision.
Don’t jump at the lowest bid. The cheapest offer, while tempting, may not be the best option. There’s a good reason certain companies are so cheap–it is usually reflected in their work. Watch out for hidden extra costs, roofers who use shortcuts, or a roofer who uses cheap materials that wear easily.
Being polite goes a long way. This goes without saying, but roofing contractors and salesmen who are courteous and friendly reflect the company’s outlook and commitment to customer satisfaction. A good roofing company is interested in helping you, no matter how big or small the project is. There is no such thing as a stupid question when it comes to expert roofing contractors, so don’t be afraid to ask questions. Don’t waste your time with a roofing company who treats you like an inconvenience.
Choose a roofer who will get the necessary permits for your project. Although pulling city permits is time-consuming and costs money, a reputable roofer won’t make you do the work. Some roofers will even disregard this process and take their chances with your project without the required permits, which can result in your city shutting the project down altogether. An experienced and reliable roofer will always make sure all the necessary paperwork is gathered before starting your project.
Do not consider anything that’s not in writing. Make sure every aspect of your project is written in a contract. The full scope of labor should be explained thoroughly, including a start and end date, payment, disposal of waste, and costs for unanticipated damage (like rotting wood or fascia.) Oral contracts can result in confusion and hidden costs that balloon over time.
Check the warranty. There is only one right way to install a roof: the way specified by the people who manufacture roofing system products. An established roofer will use warranty shingles and install it to the manufacturer’s specifications. Otherwise, your roofing material warranty is useless.